What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you use our website, remember your preferences, and improve your overall browsing experience.

How We Use Cookies

RoBalance uses cookies for the following purposes:

  • To remember your cookie consent preferences
  • To understand how visitors use our website and which pages are most popular
  • To improve website functionality and user experience
  • To remember your preferences and settings

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie Name Purpose Duration
cookie_consent Stores your cookie consent preferences 1 year

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.

Cookie Name Purpose Duration
analytics_session Tracks visitor sessions and page views Session

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and choices.

Cookie Name Purpose Duration
user_preferences Stores your website preferences 6 months

Google Consent Mode v2

Our website implements Google Consent Mode v2, which allows us to adjust how Google tags behave based on your consent choices. This ensures compliance with privacy regulations while still providing useful analytics data.

When you interact with our cookie banner, your preferences are communicated to Google services, allowing them to operate in a privacy-focused manner that respects your choices.

Managing Your Cookie Preferences

Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to accept or decline non-essential cookies. Your choice is stored for future visits.

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies

Please note that blocking all cookies may impact your ability to use certain features of our website.

Third-Party Cookies

In some circumstances, we may use trusted third-party services that also set cookies on your device on our behalf to deliver services they provide. These third parties have their own privacy policies, which we encourage you to review.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Please check this page periodically for updates. The "Last updated" date at the top indicates when this policy was last revised.

More Information

For more information about how we handle your personal data, please see our Privacy Policy.

Contact Us

If you have questions about our use of cookies, please contact us:

RoBalance
221A Finchley Road, Hampstead
London NW3 6HP, United Kingdom
Email: [email protected]
Phone: +44 20 7124 55 09